Once you arrive to your hotel, one of the first things that will happen is your Program Director or Hotel Coordinator will meet with your group to hold a briefing speech and then help you check in to the hotel. This is the time where we go over what is expected of each traveler, how to navigate around the resort, and what the schedule looks like during your trip.

All travelers will be given a room damage form to review their room and note any pre-existing damages. This is a way for us to make sure our travelers do not get charged for incidentals they did not cause.

The damage deposit will be collected either on the bus to the resort or during the check-in process at the hotel. Travelers from each room will initial the form to confirm which option they chose. 

Click here for more information about the room damage deposit options.

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