We are sorry to hear that you may not be able to travel with us. We understand unforeseen circumstances may come up and prevent you from attending your grad trip. You can always send us a message and we will try to figure out how to ensure you don't miss this opportunity.
If your intention is to cancel
- Review the Cancelation Policy and/or Insurance Policy
- Send us a very clear email stating that you wish to cancel your file including your name, passenger code, group name, trip, and destination
If you have purchased insurance with cancellation coverage, please contact the insurance company directly to inquire if you are eligible to file a claim for a monetary refund. They will instruct you on how to proceed from there.
Review and know the Terms and Conditions
Please be advised that the initial deposit and insurance amount (if applicable) is 100% non-refundable.
If it is after the final balance date, then all payments are 100% non-refundable and non-transferable.
If it is before the final balance date, then you will receive Trip Dollars for the amount paid above the initial deposit and insurance.
Trip Dollars are a travel credit that may be applied towards any trip with Breakaway Tours.
If you are not interested in Trip Dollars, review the article here for other options: Can I get a refund if I cancel my trip?